Privacy Policy


  1. Who We Are

The Ethos Group of Companies is a business to business organisation. This privacy policy explains how we use any personal information we collect about you.

  1. What Information do we collect about you?

We collect information about you when you register with us or place an order for products or services.

We will only need to collect your business details for business and marketing purposes. We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete any customer surveys or participate in or register for one of our events.  Website usage information is collected using cookies.

Please see below the information that we collect about you:

  • First Name
  • Surname
  • Job Title/Role
  • Company Name
  • Business Email
  • Business Phone
  • Business Mobile Phone
  • Business Address
  1. How will we use the information about you?

We collect information about you to process your order, manage your account and, if you agree, to email you about other products or services we think may be of interest to you.

We use your information collected from the website to personalise your repeat visits to our website. If you agree, we shall pass on your personal information to our Group of companies so that they may offer you their products or services. Our legal basis to process this information is Contractual.

We might share your data with our technology providers. The only information that we hold that we believe constitutes as personal data is your first name and surname. However, we would expect your business email, business phone, business mobile phone and business address to be used for business purposes.

In processing your order, we may send your details to our technology providers, and also use information from credit reference agencies and fraud prevention agencies.

  1. Marketing

We would like to send you information about products or services of ours and other companies in our Group which may be of interest to you.

You have the right at any time to opt-out to stop us from contacting you for marketing purposes or giving your information to other members of the Ethos Group of Companies.

If you no longer wish to be contacted for marketing purposes, please click here.

  1. Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your potential information, please email or write to us at the following address.

We want to make sure that the information that we have about you is accurate and up to date. You may ask us to rectify and correct or remove information you think is inaccurate .

  1. Cookies

Cookies are text files place on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information, please visit or

  1. Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

  1. Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 20 April 2018.

  1. How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

  • By email
  • Or write to us at: FAO: Privacy Team, Ethos, 72 Leadenhall Market, London EC3V 1LT


Collection of Information

We only collect personal information such as names, addresses, and contact information when it is voluntarily submitted by our users. The information provided is only used to fulfill your specific request, and cannot be used for any other purpose unless permission is given by the individual who provided the information.

Third Parties

We may link to or display content from third parties on our web site. Should a user follow such links they would be leaving this web site and no longer be governed by this privacy policy. This policy and these terms apply only to content existing on this web site

Cookies and Tracking Technology

This site may use cookies or browser tracking technologies to provide a better overall user experience. This information allows us to continue modifying the site to meet end user browser types, operating systems, and frequency of visits. Personal information cannot be collected by these methods unless expressly provided by the end user. Aggregate cookie and tracking information may be shared with third parties.


A “cookie” is a small text file that’s stored on your computer, tablet or phone when you visit a website.
Some cookies are deleted when you close down your browser. These are known as session cookies. Others remain on your device until they expire or you delete them from your cache. These are known as persistent cookies and enable us to remember things about you as a returning visitor. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit Alternatively, you can search the internet for other independent information on cookies.


We use cookies (and sometimes other similar technologies) to:

  • Monitor your use on our website and gather analytics to help us improve your browsing experience
  • Remember your preferences to personalise your visit
  • Personalise our website and display information relevant to you
  • Help us improve the usability of our website


Cookie Provider Description Expiration
First-party cookies
cookiesAcknowledged RDT OSG Remembers choice to hide cookie policy notification, only set when notification has been acknowledged. 6 months.
Third-party cookies
__utma Google Used to determine unique visitors of this website, the cookie is updated with each page view. 2 years from set/update.
__utmb Google Used to established and continue a session with the website. 30 minutes from set/update.
__utmz Google Stores how you reached the website such as a website search engine, email link etc. 6 months from set/update.
__utmx Google This cookie is used to help us test and experiment with different looks/styles of our website. This is only set when required. 2 years from set/update.

This policy applies only to interactions taking place via the web site, and does not govern offline interactions.

Distribution of Information

We may only share your personal information with government agencies or other companies assisting us in fraud prevention or investigation, and when it is legally required for us to do so. This information is never shared with third-party companies for marketing purposes.

Commitment to Security

When personal information is provided to us voluntarily by end users, we agree to make reasonable efforts to make such information secure. Only authorized employees, agents and contractors (who operate under confidentiality agreements) will ever have access to such information, and are also stipulated to make every effort to ensure security and integrity of the data.

Rights to Changes

We reserve the rights to make changes to this document and these terms without notice to end users, but will highlight any changes on this page.