The system is run over an IP connection. So, in the event that the internet goes down, the phone systems would not work for that period.
Unlike traditional phone systems though, the system will automatically identify there is a site issue and redirect all calls to alternative numbers.
Treat your customers to the experience they deserve with RDTelecoms. The service creates a communications bridge between you and them. Put calls on hold. Play marketing messages. Shift calls between users and offices.
Customer service. It’s not a department. It’s an attitude. RDTelecoms enables you to give customers the best experience when calling your business.
Tell me more about business telecoms … or ask a question
So you have Cisco SPA525G2 handsets at your business? Great! Cisco SPA525G2 is primed with functions and features ready made to help your business streamline its communications.
The RDT user guide tells you all you need to know about Cisco SPA525G2.