Key Features

RDTelecoms comes complete with a comprehensive range of features. The system also supports additional bolt-on options. Unsure where to start? Our team of experts are standing by to assess your operations and recommend a communications package according to your organisation’s needs.

Working as part of a team

  • N-Way Call for convenient collaboration with colleagues
  • Hunt Groups for distributing and allocating calls across your team
  • Call Transfer to any internal or external number
  • Common or customisable settings for Sites, Groups And Departments
  • Hold a call and pick it up on another phone with Call Park
  • Answer a group member’s phone with Call Pickup
  • Instant Group Call enabling efficient collaboration

Improving your company image

  • Call Waiting ensures you’re ready to take your next call
  • Get your messages across with Music on Hold
  • Avoid your calls being passed on and on with Diversion Inhibitor
  • Provide callers with menu options for call routing using Auto Attendant
  • Enhance your brand by uploading your company logo and specific adverts
  • CLI Flexibility to allow you to present any number you have permission to call on behalf of

Ensuring security and preventing fraud

  • Use Call History to view all calls made, received and missed
  • Bar unapproved call types with Call Barring
  • Allow access to phones using Authorisation Codes

Working efficiently

  • Last Number Redial for convenient repeat dialling
  • Easily make a call with Click to Dial through the user interface or client
  • Assign calls to cost centres using Account Codes
  • Use Presence or Pre-set Availability Profiles to manage incoming calls
  • No more unwanted calls with Anonymous Call Rejection or Selective Call Rejection
  • Automatic Callback so that you can stay productive
  • Call your colleagues when they are free using Busy Lamp Keys
  • Show you are unavailable using Do Not Disturb
  • Company directory available from the handset and up to 100 speed dials for your favourite numbers
  • Use Call Recording for audit trails, compliance or training purposes

Mobile and flexible working

  • Manage incoming calls effectively with Call Forwarding
  • Home Worker lets you take your profiles and settings to your home office
  • Play a Voicemail message from your desktop, save it or forward a copy to your entire team
  • Never miss a call with One Number Anywhere and Sequential Ringing
  • Keep track of important calls with Call Notify by Email
  • Use your number and preferences on any enabled phone in your company with Hot-Desking
  • Use your number and profile on any phone, anywhere with Remote Office

95% of our customers love us.

That’s because their phone systems are off the hook!

Ready to ring up better business? Great. The first step towards streamlining your telecoms starts right here, today. And tomorrow you’ll be reaping the rewards of increased productivity and financial savings.

Yes, I’m ready to connect my business!!

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Business Telecoms