RDT managed service covers automated printer readings, an online management portal for your device and automated consumable replenishments.
This service has a monthly charge as per your sales and maintenance agreement. We also offer a managed premium service. This extends your support levels by covering remote technical assistance for pre-registered online devices. It also includes unlimited access to RDT’s technical support team.
Remote support ensures peace of mind. Want to upgrade your service from Managed to Managed premium? Great! Contact our service team. They will inform you of the price difference and apply the changes.
Yes. We can most certainly relocate your device for you. Please refer to our support page where you will find the machine relocation form.
Simply complete the form. Once the business team has received this document they will provide you with a quote and availability.